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Dacon Networks  |  SKU: 5099-610-189

Jabra Engage 50

$395.00
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Speakers

Delivery and Shipping

  • Self-Collect at Dacon Networks
  • FREE Delivery for orders $200 and above (within mainland Singapore)
  • Additional $20 delivery charge (before GST) for orders $199 and below (within mainland Singapore)

Description

Why you'll love Jabra Engage 50 Stereo/Mono

  • 3-Microphone System: Intelligent noise-cancellation filters out background noise
  • Busylight: No interruptions here
  • Live Guidance: To help agents deliver better-sounding calls
  • Answer & Mute Buttons: Better call control for greater efficiency
  • Connectivity: USB-C for easy connection to PC and mobile devices

Payment & Security

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  • Union Pay
  • Visa

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Jabra Engage 50 - A true digital headset

The headset for the digital contact centre

Is your contact centre moving, or considering moving, to softphones? Are you are investing in contact centre applications – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.

The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.

SUPERIOR SOUNDING CALLS

Digital sound for the clearest calls

A unique, 3-microphone system with intelligent noise-cancellation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.

A UNIQUE SYSTEM

3-microphone technology

A unique system of 3-microphones with intelligent noise-cancellation blocks out background noise and breathing sounds, so customers hear only the agents voice, thereby delivering a superior call experience, whether you work from home or a physical contact centre.

EASY-TO-USE

Better call control for greater efficiency

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.

ENHANCE AGENT FOCUS

Reduce interruptions and enhance agents’ focus

Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs*. Impressive passive noise-cancellation enhances agents’ focus.

IMPROVE CUSTOMER EXPERIENCE

Live guidance for agents and rich call analytics improve customer experience

The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.

Multi-column

  • For End Users

    Jabra Direct

    Engineered to optimize and personalise your headset.

    • Easily update the firmware of any Jabra audio device*, directly from the user-friendly Direct Dashboard.
    • Optimise your headset with sidetone, ringtone, audio protection levels, sound optimisation for music, levels and more.
    • Engage 50 offers boom-arm positioning guidance for optimal call experience.
  • For IT Managers

    Jabra Xpress

    Engineered to boost productivity with always-updated headsets

    • Control deployment, settings and firmware updates for intelligent and efficient headset management.
    • Adjust performance based on background noise and headset usage analytics* for each individual Engage 50 user.
    • Supports all main operating systems**, and allows data storage in the cloud or on-premise with a high-degree of data protection.***

FUTURE-READY

Designed for softphone environments

Built for today – ready for tomorrow. Features category-first USB-C for easy connection to computer and mobile devices and with USB-A connectivity available as an accessory.

ENHANCED HEARING PROTECTION

Next generation of hearing protection

The Jabra Engage 50 features the next generation of hearing protection with Safetone™ 2.0 technology. This includes PeakStop™ 105 dB, which cuts off sudden sound spikes at an even lower level than the regular Jabra PeakStop; Intelligent Acoustic Shock protection, which removes potentially harmful sounds; and IntelliTone™ 2.0, which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.

WORKS WITH LEADING PLATFORMS

At one with the universe (of phones and platforms)  

Our contact centre headsets plug-and-play with over 10,000 traditional deskphones. They’re also compatible with most softphone web clients and contact centre platforms including Cisco, Avaya and Genesys Cloud. Wherever you’re at in your digital transformation, we’ll meet you there. See which of our headsets work with your phones or platform in our compatibility guide.

Technical Specifications

Audio

  • User Sound Protection: PeakStop™ 105 dB SPL, IntelliTone™ 2.0
  • Microphone Type: Digital MEMS microphones
  • Speaker Frequency Range: 20Hz – 20kHz
  • Microphone Bandwidth: 100Hz – 14kHz
  • Microphone Frequency Range: 100Hz – 14kHz
  • Certifications: Regulatory Approvals: CE, FCC, KCC, RCM, Noise at work, G616 and OSHA-compliant Industry Certifications: cTUVus, TCO / Skype for Business. Meets Skype for Business Open Office requirements. Certified for Microsoft Teams when used with the Microsoft variant of the control unit. Certified for Zoom

Fit & Comfort

  • Headset Form Factor: Headband
  • Ear Cushions: Soft leatherette
  • Boom-arm Flexible: Yes
  • Boom-Arm Adjustable: Yes (300°)

Ease of Use

  • Intuitive Audio Control: Yes
  • Status Lights: Yes - 2 (Stereo), 1 (Mono)

Connectivity

  • Connection: USB-C
  • Operating Range (Cord Length): 120cm
  • Cable Type: Flexible USB 2.0 cable

General

  • Box Content: Headset, pouch, clothing clip, Quick start guide, warning/warranty card
  • Warranty: 3 years limited warranty
  • Main Unit Dimensions (WxDxH): 150 x 193 x 62mm (Stereo), 135 x 193 x 62mm (Mono)
  • Operating Temperature: -10°C to +40°C (Humidity 5%~85% RH)
  • Weight (without cord): 96g(Stereo), 61g(Mono)
  • Materials Used: PC/ABS; PC; POM; TPE;TPU

Frequently Asked Questions

What is a digital headset?

A true digital headset has the processing chip in the headset instead of in a control unit or cord. TheEngage 50 IIandEngage 40use the very latest chipset to be able to deliver enhanced, real-time analytic features and this, along with the positioning of the chip, delivers enhanced functionality and user experience.

Can I use the Jabra Engage 50 II Link controller with my Engage 50 headset?

Yes, as long as your Jabra Engage 50 headset has firmware version 3.9.0 or later.

NoteThe SmartRinger feature in the Engage 50 II Link controller will not work with the Engage 50 headset.

Can I plug my Jabra headset into a mobile device and use it for calls and music?

Yes, if your mobile device has a USB-C port that is compatible for use with audio calls and music*.

Can I use the Jabra Engage 50 with a computer that only has USB-A ports?

Yes, you can purchase an optional accessory to enable connection to the computer. The accessories include the Jabra Engage 50 USB-A extension cable or the Jabra Engage Link control unit with USB-A connection.

Do Jabra headsets protect my hearing?

All Jabra headsets, both Consumer and Enterprise solutions, feature a technology that protects a user’s hearing against sudden, loud sound spikes.

The basic hearing protection found in all Jabra headsets is called Jabra PeakStop. Acoustic experts typically define acoustic shock as exposure to sounds over 135 dB SPL, although lower sounds can also damage the hearing. All Jabra headsets cut off sounds at 118 dB SPL RMS (Root Mean Square). 

The majority of Jabra Enterprise solutions offer an additional level of hearing protection called Jabra SafeTone. Jabra SafeTone consists of the basic Jabra PeakStop protection plus the enhanced Jabra IntelliTone protection. Jabra SafeTone follows the guidelines within international health and safety directives to protect employees and users against the dangers associated with long term cumulative exposure to noise.

Product Comparison Grid

The Jabra Engage Series
A table comparing the facets of 3 products
Facet
Jabra Engage 40
View details
Jabra Engage 50
View details
Jabra Engage 50 II
View details
By
ByJabraDacon NetworksJabra
Price
Price
From $278.00
From $357.00
From $309.00
Description
Description

Why you'll love Jabra Engage 40

  • Two Intelligent Microphones: For unrivaled call clarity every time
  • Impressive Sound Quality: Noise-suppressing ear-cups and advanced speaker tech
  • Innovative Angled Ear Cushions: For comfort that lasts all day
  • Built to Last: With a three-year warranty for total peace of mind
  • Engage+: Provides call insights in real-time
  • Jabra Safetone™ 2.0: Because hearing protection isn't an afterthought

Why you'll love Jabra Engage 50 Stereo/Mono

  • 3-Microphone System: Intelligent noise-cancellation filters out background noise
  • Busylight: No interruptions here
  • Live Guidance: To help agents deliver better-sounding calls
  • Answer & Mute Buttons: Better call control for greater efficiency
  • Connectivity: USB-C for easy connection to PC and mobile devices

Why you'll love Jabra Engage 50 II

  • Three World-Class Microphones: Enable the best headset for clear customer calls
  • Impressive Sound Quality: Noise-suppressing ear-cups and advanced speaker tech
  • Innovative Angled Ear Cushions: For comfort that lasts all day
  • Built to Last: With a three-year warranty for total peace of mind
  • Engage+: Provides call insights in real-time
  • Jabra Safetone™ 2.0: Because hearing protection isn't an afterthought
Dacon Networks

Jabra Engage 50

From $357.00

Why you'll love Jabra Engage 50 Stereo/Mono

Speakers

  • USB C Mono
  • USB C Stereo
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