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Jabra  |  SKU: 4093-419-279

Jabra Engage 40

$340.00
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Connector
Speakers
Optimized for

Delivery and Shipping

  • Self-Collect at Dacon Networks
  • FREE Delivery for orders $200 and above (within mainland Singapore)
  • Additional $20 delivery charge (before GST) for orders $199 and below (within mainland Singapore)

Description

Why you'll love Jabra Engage 40

  • Two Intelligent Microphones: For unrivaled call clarity every time
  • Impressive Sound Quality: Noise-suppressing ear-cups and advanced speaker tech
  • Innovative Angled Ear Cushions: For comfort that lasts all day
  • Built to Last: With a three-year warranty for total peace of mind
  • Engage+: Provides call insights in real-time
  • Jabra Safetone™ 2.0: Because hearing protection isn't an afterthought

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

INTRODUCING ENGAGE 40

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

MICROPHONE QUALITY

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

COMFORT

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer.

DURABILITY

Built for "oops"

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

AUDIO QUALITY

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

HEARING PROTECTION

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:

  • IntelliTone 2.0™, which keeps average noise exposure at a safe level
  • PeakStop™ 105 dB, which prevents sudden loud noises
  • BalancedVoice™, which processes the incoming sound for clearer calls
  • Speech level normalisation, which keeps incoming calls at your preferred volume
  • Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Because hearing protection isn’t an afterthought. It’s a lifetime investment.

BALANCEDVOICE™

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.

But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

INLINE CONTROL UNIT

Cursh the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.

The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling.

A better call experience for you and the customer has never been so easy.

WORKS WITH LEADING PLATFORMS

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2

With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

Technical Specifications

Audio

  • Noise-isolating Fit: Yes
  • Speaker Max Input Power: 30mW
  • Microphone Type: 2 x MEMS
  • User Hearing Protection: Jabra SafeTone™ 2.0, PeakStop 105, EU Noise at Work, G616, OSHA
  • Noise Reduction on Calls: Yes
  • Speaker Bandwidth (Music Mode): 50Hz - 20000Hz
  • Microphone Sensitivity: -38dBV/Pa
  • Speaker Size: 20mm
  • Speaker Bandwidth (Speak Mode): 100Hz - 14000Hz
  • Microphone Bandwidth: 100Hz - 14000Hz

Fit & Comfort

  • Form Factor: On-ear Headband

Connectivity

  • Connectivity: USB-A, USB-C

General

  • Box Content: Headset, carry pouch, warranty and warning leaflet
  • Materials Used: Leatherette, PC & PC/ABS plastic, PP, silicon rubber, stainless steel, TPE
  • Weight (Stereo) w. in-line link: 144g | 5.1oz
  • Warranty: 3 Years
  • Packaging Dimensions (without charging stand) (WxHxD): 185mm x 249mm x 50mm | 7.28in x 9.8in x 1.97in
  • Headset Weight (Stereo Variant): 63g | 2.2oz
  • Weight (Mono) w. in-line link: 127g | 4.5oz
  • LED Features and Functions: Busylight, incoming call, Microsoft Teams notifications (SKU dependent)
  • Main Unit Dimensions (WxHxD) - Mono: 167mm x 54mm x 160mm | 6.57in x 2.13in x 6.3in
  • Headset Weight (Mono Variant): 45g | 1.6oz
  • USB Cable Length: 1.6m | 2.4m | 5.2ft | 7.8ft
  • Certifications and Compliance: Cisco, Unify, Zoom, Google Meet, Amazon Chime, Microsoft Teams (SKU specific)

Software & Apps

  • Compatible software and/or apps: Engage+, Jabra Direct, Jabra Xpress

Extended Info

  • Operating Temperature: -10°C to 55°C | 14°F to 131°F
  • Storage Temperature: -5°C to 55°C | 23°F to 131°F

Control Unit (SKU Dependent)

  • LED Behavior: Busylight, incoming/active call, mute/hold call, Microsoft Teams notifications (SKU dependent), programmable (via SDK)
  • Materials Used: Silicon rubber, PC & PC/ABS plastic, TPE, PP

Frequently Asked Questions

What is a digital headset?

A true digital headset has the processing chip in the headset instead of in a control unit or cord. TheEngage 50 IIandEngage 40use the very latest chipset to be able to deliver enhanced, real-time analytic features and this, along with the positioning of the chip, delivers enhanced functionality and user experience.

What does a digital corded headset offer over a regular USB type headset??

Most likely, a regular USB type headset does not have the chip in the headset itself which limits the hardware and software experiences it can deliver.

What Jabra professional digital headsets offer software integration?

All Jabra USB headsets are supported in Jabra Direct and Xpress software and can be integrated by third-party platforms through our SDK. However, the Engage 50 II and Engage 40also offer additional advanced call analytic metrics such as boom-arm position alerts (Engage 50 II), background noise tracking, cross-talk sensing and more. These are presented within our freeEngage+application and are also accessible through our SDK.

What does the Engage 40 control unit offer and why would I want to use it?

Answer, mute, and control the volume of the calls with just a few simple taps. The customisable buttons of the control unit can be integrated with contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters.

The Engage 40 is also compatible with the Engage 50 II controller or as a standalone headset.

If purchased without the control unit, can the headset be plugged into a laptop or docking station and still access the real-time call analytics?

Yes, the control unit isn’t required to access real-time insights. For more information about call insights, please refer to Jabra.co.uk/engageplus

Product Comparison Grid

The Jabra Engage Series
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Jabra Engage 40
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Jabra Engage 50
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Jabra Engage 50 II
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By
ByJabraDacon NetworksJabra
Price
Price
From $278.00
From $357.00
From $309.00
Description
Description

Why you'll love Jabra Engage 40

  • Two Intelligent Microphones: For unrivaled call clarity every time
  • Impressive Sound Quality: Noise-suppressing ear-cups and advanced speaker tech
  • Innovative Angled Ear Cushions: For comfort that lasts all day
  • Built to Last: With a three-year warranty for total peace of mind
  • Engage+: Provides call insights in real-time
  • Jabra Safetone™ 2.0: Because hearing protection isn't an afterthought

Why you'll love Jabra Engage 50 Stereo/Mono

  • 3-Microphone System: Intelligent noise-cancellation filters out background noise
  • Busylight: No interruptions here
  • Live Guidance: To help agents deliver better-sounding calls
  • Answer & Mute Buttons: Better call control for greater efficiency
  • Connectivity: USB-C for easy connection to PC and mobile devices

Why you'll love Jabra Engage 50 II

  • Three World-Class Microphones: Enable the best headset for clear customer calls
  • Impressive Sound Quality: Noise-suppressing ear-cups and advanced speaker tech
  • Innovative Angled Ear Cushions: For comfort that lasts all day
  • Built to Last: With a three-year warranty for total peace of mind
  • Engage+: Provides call insights in real-time
  • Jabra Safetone™ 2.0: Because hearing protection isn't an afterthought
Jabra

Jabra Engage 40

From $278.00

Why you'll love Jabra Engage 40

Connector

  • USB A
  • USB C
  • USB A Control Unit
  • USB C Control Unit

Speakers

  • Mono
  • Stereo

Optimized for

  • Other major platforms
  • Microsoft Teams
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